Email Support

How to Troubleshoot Blank Screen Error in AOL Mail?

AOL is a web-based email service offered by AOL, a part of the Verizon Communications. Its exciting features include, unlimited email storage capacity, email attachments with limit up to 25GB, virus protection, spam protection, spell checker, and more. Another best part of using AOL mail is that you don’t need to be an AOL user in order avail all its mail features. While using the AOL email, you might encounter a blank screen error. This error occurs when you try to login to your AOL email account. Here are some solutions that can help you out fixing this issue:

1. Clear browser cache memory, cookies and history

When you browse over the internet and visit any website, temporary files, cookies and history get stored to your device in order to make them easily accessible to you on your next visit. Delete these files and try logging in again to your AOL email account.

2. Reset your browser’s settings

Reset your browser’s settings to default to get this issue fixed. Try signing in again.

3. Login in to a different web browser

Sometimes, the error may be due to a particular browser. Open some other browser and then try to access your AOL account. If it doesn’t work, then try step 4

4. Change firewall settings

If you have turned on the firewall, then allow all the friendly URLs from AOL. Also disable your pop-blocking software and try accessing your AOL account.

5. Java Applet Scripting and cookies settings

Enabling Java applet scripting and cookies may resolve this issue. Fix now!

If the problem still persists, give a call on AOL support number and get it fixed by a certified technician.

Just remember that an AOL email account if remain inactive for 90 days, it may become deactivated. So, it’s better to get rid of the aforementioned issue as soon as possible.

Source:http://techsupportacharya.blogspot.in/2017/07/how-to-troubleshoot-blank-screen-error.html

 

 

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